Module 12 of 13 · Platform Walkthrough

Mobile Interface (Staff)

The same companion app from Module 11, but logged in as a staff member. Adds a Staff Section that gives onsite operators what they need to run the day: live check-in / check-out of delegates, attendance tracking for roundtables and workshops, and a real-time view of every sponsor's 1-to-1 itinerary so they can help attendees navigate to the right table at the right time.

Audience: Onsite Staff, Operations Surface: Companion mobile app (staff view) Prerequisite: Staff account, matchmaking applied (Module 9)

1. Same App, Staff Section Added 00:00 – 00:22

Staff log into the same mobile app delegates and sponsors use — but the menu surfaces extra tools.

Narrator · 00:00 – 00:22 Now we are logged in as a staff member and you can see that the icons on the top are slightly different. Beside the itinerary and program and attendees, you have also a section called "Staff Section."
Mobile main menu — Please refer to Program for the next session notification at the top, three counters (1-1 meetings 0, Informal meetings 0, Business Cards 0), and eight large red buttons: My Itinerary, Program, Attendees, Informal Meetings, Research & Papers, Map, Information, Staff Section
Staff main menu. Same eight-button layout as Module 11, but the bottom Staff Section button is what's relevant — it opens the operator-only tools covered in §2 onward. Everything above it (My Itinerary, Program, Attendees, Informal Meetings, Research & Papers, Map, Information) is identical to the delegate / sponsor view.

The staff app is one role variant of the same app, not a separate product. That keeps onsite staff working in a UI they already know — the only difference is the additional menu entry.

2. Check In / Out Delegates 00:22 – 01:05

A live list of every delegate, swipe-style check-in / check-out, with status filters.

Narrator · 00:22 – 00:48 The staff section gives you — as an organizer — additional possibilities to manage the event onsite. For example, if you click on Check In/Out Delegates, this is where you can see all of your delegates being registered for the event.
Delegates arrived screen — title at top, status filter pills (No Status, Checked Out, Active highlighted, Not Checked In), search field, then a scrolling list of delegate rows with photo, company, name, and the staff member who handled the check-in plus timestamp; a green action button on the right of each row
Delegates arrived (Check In / Out). Title strip "Delegates arrived". Four status pills act as filters — No Status, Checked Out, Active (selected), Not Checked In. A search field below for finding a specific delegate. Each row shows the delegate's photo, company, name, and the staff member who last performed an action with timestamp; the green icon on the right is the check-in / check-out action.
Narrator · 00:48 – 01:05 For each of them, you have a possibility to actually do the check-in or check-out, so you have a full overview of who is currently onsite and who is not.
Filter pillWhat it shows
No StatusDelegates with no check-in event yet — useful early in the day.
Checked OutDelegates who have left the venue.
ActiveDelegates currently onsite — the default working view during the event.
Not Checked InDelegates expected but not yet on the floor — a chase-list for staff.

3. Per-Delegate Check-In History 00:48 – 01:05

Tap a delegate row to see their full attendance log.

Delegate check in history page for Tim Dillon (Tech Research Asia) showing photo, name, company, a 1-1 dropdown selector with 'The event has not started or has already finished' message, no sessions scheduled message, and an Activity Log with two entries: 16th 08:45AM Keynote Room (with green WiFi icon), 11th 12:06PM (with QR icon)
Delegate check-in history. Tap a delegate row in the list to drill in. Page shows the delegate's profile (photo, name, company), a session-type selector (1-1 / RoundTable / Workshop), session status, and an Activity Log of every check-in event for this delegate (location and timestamp) — including the channel (WiFi or QR scan).

This is the source of truth when a question comes up about whether a particular delegate was at a particular session — every check-in is timestamped and attributed.

4. Roundtables — Mark Who's Attending 01:05 – 01:54

Same flow for any pre-scheduled session: pick the session, see the assigned delegates, tick who's there.

Narrator · 01:05 – 01:25 If you click on Roundtables, for each of the roundtable sessions, you can choose a session and then you have all the delegates who have been assigned to that session. From here, you can tick who is currently attending that session.
Narrator · 01:25 – 01:54 So you just tick on them, and the system automatically provides this data to the database, which you can then use for your reports after the event. It is the same for the workshops and also for the 1-to-1 meetings.

The pattern is the same for any session type:

  1. Open the section (Roundtables, Workshops, or 1-to-1 Meetings).
  2. Pick the session.
  3. The platform shows the delegates assigned by the matching engine (Module 9).
  4. Tick the ones who actually walked in.

Every tick goes straight into the database. After the event those records become attendance reports (Module 13 §6) — and feed the no-show flow (Module 13 §1) for any future event runs.

Why this is important
Without a check-in pass on a roundtable, you have no way to tell the sponsor whether the delegates they paid for actually turned up. The taps a staff member makes on this screen are what later become "X% attendance" in the post-event reports the sponsor sees.

5. 1-to-1 Meetings — Live Status 01:54 – 02:43

For sponsors with packed days, staff can pull up their live itinerary and walk attendees to the right table.

Narrator · 01:54 – 02:18 For 1-to-1 meetings, if you have several partners or sponsors, you can see at any point of time what their itinerary is, who they're meeting, at which table, and what is the status of that meeting.
Mobile list of 30-minute meeting slots: 10:10-10:40, 11:00-11:30, 11:35-12:05, 1:15-1:45, 2:00-2:30, 2:30-3:00, 3:00-3:30, 3:35-4:05 — all on 11/Oct/16 at Vertex Meeting Room, Duration 30 min
Sponsor's 1-to-1 day. Each row is a 30-minute slot for the sponsor at their assigned room. Tap a slot to see who they're meeting and the meeting's current status.
Mobile 1-to-1 meeting list grouped by 11:00-11:30 AM 10/11/2016 slots — three pairings visible: MobileIron Table 9 with GrabTaxi Holdings Pte Ltd (Sri Thiba Santhira Seakaran), Equinix Singapore Table 7 with Shell Singapore (Jordan Tan), MuleSoft Table 12 with COFCO Agri Asia (Jason Strimpel), Cloud Go Table 6 with Pavilion Energy Pte Ltd (Lydia Wu)
1-to-1 meeting pairings, per slot. Each green block is the sponsor (with their assigned table number); each white block below is the delegate they're meeting in that slot. Several sponsors' meetings appear together so a single staff member walking the floor can answer "who is meeting whom at table N right now?".
Narrator · 02:18 – 02:43 So this is very useful when you are onsite and when you need to navigate through and help attendees to reach their meetings.

6. Essence & Takeaways

The one-paragraph version

The staff variant of the mobile app is the same shell as Module 11 with one extra menu item — Staff Section — that opens the onsite operations tools. Check In / Out Delegates is a live list of every delegate with four status filters (No Status, Checked Out, Active, Not Checked In), per-row check-in / check-out actions, and a search field. Tapping a delegate opens a per-delegate Activity Log with every check-in event timestamped and tagged with the staff member and channel (WiFi / QR). The same pick-the-session-tick-the-attendees pattern works for Roundtables, Workshops, and 1-to-1 Meetings — every tap goes to the database and powers the post-event attendance reports. For 1-to-1s, staff can also pull up any sponsor's live itinerary and see exactly who they're meeting at which table — useful for walking confused attendees to the right place at the right time.

Use this page as the basis for…
  • Pre-event staff training (every screen here is what onsite operators will use).
  • An onsite role checklist — registration desk uses Check In/Out; floor staff uses Roundtables / 1-to-1; etc.
  • QA before each event: the four status filters, search, and check-in actions all need to work on real devices in venue Wi-Fi conditions.

7. Full Transcript

Verbatim narration provided alongside the video.

Show / hide transcript
00:00 – 00:22
Now we are logged in as a staff member and you can see that the icons on the top are slightly different. Beside the itinerary and program and attendees, you have also a section called "Staff Section."
00:22 – 00:48
The staff section gives you—as an organizer—additional possibilities to manage the event onsite. For example, if you click on "Check In/Out Delegates," this is where you can see all of your delegates being registered for the event.
00:48 – 01:05
And for each of them, you have a possibility to actually do the check-in or check-out, so you have a full overview of who is currently onsite and who is not.
01:05 – 01:25
If you click on "Roundtables," for each of the roundtable sessions, you can choose a session and then you have all the delegates who have been assigned to that session. And from here, you can tick who is currently attending that session.
01:25 – 01:54
So you just tick on them, and the system automatically provides this data to the database, which you can then use for your reports after the event. It is the same for the workshops and also for the 1-to-1 meetings.
01:54 – 02:18
So for 1-to-1 meetings, if you have several partners or sponsors, you can see at any point of time what their itinerary is, who they're meeting, at which table, and what is the status of that meeting.
02:18 – 02:43
So this is very useful when you are onsite and when you need to navigate through and help attendees to reach their meetings.